INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (I T I L) VERSION 3.1

Training Syllabus:
INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (I T I L) VERSION 3.1

INTRODUCTION :
The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations. ITIL gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL is published in a series of books, each of which covers an IT management topic. The names ITIL and IT Infrastructure Library are registered trademarks of the United Kingdom’s Office of Government Commerce (OGC).

TRAINING MATERIAL OUTLINE :
1. Service Strategy
• Service Portfolio Management
• Demand Management
• IT Financial Management
• Supplier Management
2. Service Design
• Service Catalogue Management
• Service Level Management
• Risk Management
• Capacity Management
• Availability Management
• IT Service Continuity Management
• Information Security Management
• Compliance Management
• IT Architecture Management
• Supplier Management
3. Service Transition
• Service Asset and Configuration Management
• Service Validation and Testing
• Evaluation
• Release Management
• Change Management
• Knowledge Management
4. Service Operation
• Event Management
• Incident Management
• Problem Management
• Request Fulfillment
• Access Management
5. Continual Service Improvement
• Service Level Management
• Service Measurement and Reporting
• Continual Service Improvement

VENUE : Kagum Group Hotel Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll

TRAINING DURATION : 4 days

TRAINING TIME :

Januari 2025Februari 2025Maret 2025April 2025
6 - 9 Januari 20253 - 6 Februari 20253 - 6 Maret 20257 - 10 April 2025
13 - 16 Januari 202510 - 13 Februari 202510 - 13 Maret 202514 - 17 April 2025
20 - 23 Januari 202517 - 20 Februari 202517 - 20 Maret 202521 - 24 April 2025
27 - 30 Januari 202524 - 27 Februari 2025 28 Apr - 2 Mei 2025
    
Mei 2025Juni 2025Juli 2025Agustus 2025
5 - 8 Mei 20252 - 5 Juni 20251 - 4 Juli 20254 - 7 Agustus 2025
12 - 15 Mei 20259 - 12 Juni 20257 - 10 Juli 202511 - 14 Agustus 2025
19 - 22 Mei 202516 - 19 Juni 202514 - 17 Juli 202518 - 21 Agustus 2025
26 - 29 Mei 202523 - 26 Juni 202521 - 24 Juli 202525 - 28 Agustus 2025
  28 - 31 Juli 2025 
    
September 2025Oktober 2025November 2025Desember 2025
1 - 4 September 20256 - 9 Oktober 20253 - 6 November 20251 - 4 Desember 2025
8 - 11 September 202513 - 16 Oktober 202510 - 13 November 20258 - 11 Desember 2025
15 - 18 September 202520 - 23 Oktober 202517 - 20 November 202515 - 18 Desember 2025
22 - 25 September 202527 - 30 Oktober 202524 - 27 November 202522 - 25 Desember 2025
29 Sep - 2 Okt 2025   

INVESTMENT PRICE/PERSON :
1. Rp. 8.500.000/person (full fare) or
2. Rp. 8.250.000/person (early bird, payment 1 week before training) or
3. Rp. 7.950.000/person (if there are 3 persons or more from the same company)

FACILITIES FOR PARTICIPANTS:
1. Modul Training
2. Flashdisk Training berisi materi training
3. Sertifikat
4. ATK: NoteBook dan Ballpoint
5. T-Shirt
6. Ransel
7. Foto Training
8. Ruang Training dengan fasilitas Full AC dan multimedia
9. Makan siang dan 2 kali coffeebreak
10. Instruktur yang Qualified