KEY PERFORMANCE INDICATORS (KPI) IDENTIFYING & USING KEY METRICS FOR PERFORMANCE

Training Syllabus:
KEY PERFORMANCE INDICATORS (KPI)
IDENTIFYING & USING KEY METRICS FOR PERFORMANCE

TRAINING OVERVIEW:
“How to measure performance? How often do you ask yourself this question? Once a week? Once a month? Never? If you’re a successful manager in a successful organization, you probably ask yourself this question every single day. However, measuring performance often isn’t easy.
In the performance measurement arena, you don’t always (or even often) get the results that you expect, want, or predict. After expending a great deal of energy collecting information, just when the results look promising, you find that you’re measuring the wrong things.
It doesn’t have to be this way. Two key words, although they won’t completely solve your performance measurement problems, can put you on the path to success: Disciplined Approach. All too often performance measurement programs, created with the best intentions, fail because they were short sighted, ill conceived, and unfocused. Most of these ailments can be traced to one source: the lack of a viable approach to performance measurement from the start.

KPI DEVELOPMENT PROCESSES
The use of performance measures in business is hardly new. Companies have been measuring costs, quality, quantity, cycle time, efficiency, productivity, etc., of products, services, and processes as long as ways to measure those things have existed. What is new to some extent is having those, who do the work, determine some of what should be measured in order that they might better control, understand, and improve what they do.
The KPI Development Processes can help an organization determine what kind of measures it needs, provide some guidance on what should be measured, and show how to set up a measuring system.
The concepts introduced here apply anywhere in an organization, from the highest levels of a company down to the area where a specific task is accomplished. The elements of continuous improvement are built into the methodologies.

TRAINING MATERIAL OUTLINE:
• Performance Measurement Process
 What Are Performance Measures?
 What Are the Benefits of Measurements?
 Why Do We Need to Measure?
 What Is the Foundation for a Performance Measurement System?
• KPI Process Development
 Data Tools
 Charts, Graphs, and Diagrams
 Presentation Approaches
 11 Steps of Performance Measurement Process
• CASE STUDY: Performance Measurement Process

VENUE : Jakarta (Amos Cozy, Amaroossa Residence, Haris Tebet, Gd Muamalat Institute, Setiabudi Building 2, Gd Estubizi Bussiness Center, Ibis Manggadua, Little Amaroossa Residence, Cosmo Amaroossa, Zodiak MT. Haryono, Grand Tjokro)

TRAINING DURATION : 2 days

TRAINING TIME :

Januari 2025Februari 2025Maret 2025April 2025
2 - 3 Januari 20253 - 4 Februari 20253 - 4 Maret 20257 - 8 April 2025
6 - 7 Januari 202510 - 11 Februari 202510 - 11 Maret 202514 - 15 April 2025
13 - 14 Januari 202517 - 18 Februari 202517 - 18 Maret 202521 - 22 April 2025
20 - 21 Januari 202524 - 25 Februari 2025 28 - 29 April 2025
27 - 28 Januari 2025   
    
Mei 2025Juni 2025Juli 2025Agustus 2025
2 - 3 Mei 20252 - 3 Juni 20251 - 2 Juli 20251 - 2 Agustus 2025
5 - 6 Mei 20259 - 10 Juni 20257 - 8 Juli 20254 - 5 Agustus 2025
12 - 13 Mei 202516 - 17 Juni 202514 - 15 Juli 202511 - 12 Agustus 2025
19 - 20 Mei 202523 - 24 Juni 202521 - 22 Juli 202518 - 19 Agustus 2025
26 - 27 Mei 2025 28 - 29 Juli 202525 - 26 Agustus 2025
    
September 2025Oktober 2025November 2025Desember 2025
1 - 2 September 20251 - 2 Oktober 20253 - 4 November 20251 - 2 Desember 2025
8 - 9 September 20256 - 7 Oktober 202510 - 11 November 20258 - 9 Desember 2025
15 - 16 September 202513 - 14 Oktober 202517 - 18 November 202515 - 16 Desember 2025
22 - 23 September 202520 - 21 Oktober 202524 - 25 November 202522 - 23 Desember 2025
29 - 30 September 202527 - 28 Oktober 2025 29 - 30 Desember 2025

INVESTMENT/PERSON :
1. Rp. 4.950.000/person (full fare) or
2. Rp. 4.750.000/person (early bird, payment 1 week before training) or
3. Rp. 4.500.000/person (if there are 3 persons or more from the same company)

FACILITIES FOR PARTICIPANTS:
1. Training Module
2. Flash Disk contains training material
3. Certificate
4. Stationeries: NoteBook and Ballpoint
5. T-Shirt
6. Backpack
7. Training Photo
8. Training room with Full AC facilities and multimedia
9. Lunch and twice coffeebreak every day of training
10. Qualified Instructor