SOFTWARE QUALITY ASSURANCE

Training Syllabus:
SOFTWARE QUALITY ASSURANCE

TRAINING OVERVIEW:
This training introduces concepts, metrics, and models in software quality assurance. The Training covers components of software quality assurance systems before, during, and after software development. It presents a framework for software quality assurance and discuss individual components in the framework such as planning, reviews, testing, configuration management, and so on. It also discusses metrics and models for software quality as a product, in process, and in maintenance. The course will include case studies and hands on experiences. During the training, participants will develop an understanding of software quality and approaches to assure software quality .

WHO SHOULD ATTEND THIS TRAINING?:
This training is specially designed for those who are taking or will take up the role of SQA. Specifically it will be of immense value to:
• Quality / Testing Professionals
• Quality Managers
• Technical Managers with responsibilities in software development (Project Managers, Project Leaders, Project Managers, Group Leaders, and Test Leaders…)
• Managers responsible for establishing or managing a Software Quality Assurance group or a software quality assurance function
• Specialists or potential specialists having responsibilities in the domain of software quality assurance (Quality Assurance, Quality Management,…)
• SEPG members and SQA Process Improvement Group team members
• Managers and developers who are involved with testing, reviews, audits, software configuration management, or process improvement

TRAINING OBJECTIVES:
After successfully completing this training, the participants will:
• Know the most common root causes of software errors and software development scheduling problems
• Be able to identify what factors affect software quality and know how to measure those factors
• Be able to perform both white-box and black-box testing of software modules;
• Be able to create a suitable software test plan
• Be able to conduct effective review meetings
• Be familiar with industry standards related to software quality assurance plans
• Be able to select appropriate product metrics and process metrics
• Understand how to use data to conduct continuous process improvement
• Be able to create a comprehensive quality assurance plan appropriate to the participant’s professional work environment
• Be able to quantitatively assess the cost effectiveness of a SQA plan
• Understand the CMM model, with the ability to access what general level a company is operating at, and what steps need to taken to advance to the next ability level

TRAINING BENEFITS:
• All participants will get SQA (Software Quality Assurance) TOOLKIT consisting of Learning Material, References, Process/Templates and Checklist, Samples of Case Study
• Experienced and Internationally Certified Trainer will guide participants in Case Study Session using Hands-on Approach
• During the training our trainer will guide all participants to explore the use of SQA Toolkit in doing case study

TRAINING MATERIAL OUTLINE:
DAY 1:
1. INTRODUCTION
• The software quality challenge
• What is software quality?
• Software Quality Factors
• The components of the software quality assurance system – overview
2. PRE-PROJECT SOFTWARE QUALITY COMPONENTS
• Contract review
• Development and quality plans
3. SQA COMPONENTS IN THE PROJECT LIFE CYCLE
• Integrating quality activities in the project life cycle
• Reviews
• Software testing – strategies
• Software testing – implementation
• Assuring the quality of software maintenance components
• Assuring the quality of external participants’ contributions
• CASE tools and their effect on software quality
4. EXERCISES AND PRACTICES
5. CASE STUDY
DAY 2:
6. SOFTWARE QUALITY INFRASTRUCTURE COMPONENTS
• Procedures and work instructions
• Supporting quality devices
• Staff training and certification
• Corrective and preventive actions
• Configuration management
• Documentation control
7. MANAGEMENT COMPONENTS OF SOFTWARE QUALITY
• Project progress control
• Software quality metrics
• Costs of software quality
8. EXERCISES AND PRACTICES
9. CASE STUDY
DAY 3:
10. STANDARDS, CERTIFICATION AND ASSESSMENT
• Quality management standards
• SQA project process standards – IEEE software engineering standards
11. ORGANIZING FOR QUALITY ASSURANCE
• Management and its role in software quality assurance
• The SQA unit and other actors in the SQA system
12. THE FUTURE OF SQA
13. EXERCISES AND PRACTICES
14. CASE STUDY

VENUE : Jakarta (Maxone Hotel Menteng, Balairung Hotel Matraman, Sentral Hotel, Haris Tebet, Gd Muamalat Institute, Ibis Manggadua, Little Amaroossa Residence, Cosmo Amaroossa, Zodiak MT. Haryono, Grand Tjokro)

TRAINING DURATION : 3 days

TRAINING TIME :

INVESTMENT/PERSON :
1. Rp. 6.500.000/person (full fare) or
2. Rp. 6.250.000/person (early bird, payment 1 week before training) or
3. Rp. 5.950.000/person (if there are 3 persons or more from the same company)

FACILITIES FOR PARTICIPANTS:
1. Training Module
2. Flash Disk contains training material
3. Certificate
4. Stationeries: NoteBook and Ballpoint
5. T-Shirt
6. Backpack
7. Training Photo
8. Training room with Full AC facilities and multimedia
9. Lunch and twice coffeebreak every day of training
10. Qualified Instructor