CATERING & ACCOMMODATION MANAGEMENT (INCLUDING TABLE MANNER)

Training Syllabus :
CATERING & ACCOMMODATION MANAGEMENT (INCLUDING TABLE MANNER)

TRAINING MATERIAL OUTLINE, OBJECTIVES AND TRAINING METHODS :
1. CATERING MANAGEMENT
OBJECTIVES IN THIS SESSION:
The course which are specially design for middle management position will guide the person to have a better catering management role and understanding in order to achieve a better catering service operations and administration, with the topics of:
a. Menu Planning & Design
b. Menu Engineering
c. Contemporary Kitchen Management
d. Mess Hall / Restaurant Administration
e. Contemporary Mess Hall/ Restaurant Management

METHOD IN THIS SESSION:
 Presentation
 Discussion
 Answer & Question

2. ACCOMODATION OPERATIONS
OBJECTIVES IN THIS SESSION:
After completing the course, the participants of The Course will be expected to be able to better understand the role and function or accommodation establishment within the primary Department Camp Housing, Housekeeping, Public Area and Maintenance Department with the topics of:
a. CAMP HOUSING:
 Staff Camp in Oil/Mine Industry
 Guest House
 Reservation Handling
 Managing Camp Housing Operations
b. HOUSEKEEPING & PUBLIC AREA:
 Housekeeping Administration
 Managing Housekeeping Operations
 Plantation & Gardening
c. SERVICE EXCELLENT (Pelayanan Prima) meliputi unsur-unsur :
 Reliabilitas
 Responsive
 Jaminan/ kepastian
 Empati
 Berwujud
d. TABLE MANNER
METHODS IN THIS SESSION :
 Lecturing and presentation
 Discussion
 Learning by doing
 Role Playing
 Practice in Hotel

WHO SHOULD ATTEND THIS TRAINING? :
a. General service supervisor/superintendent/manager
b. Camp service or township supervisor/ superintendent/ manager
c. Field operation supervisor/superintendent/manager
d. Logistic supervisor/superintendent/manager
e. Staff who deals or takes care and involve in contract of accommodation and catering services
f. Everybody or professional who wants to broaden knowledge or gain Benefit from this course

INSTRUCTOR : Teddy Lukman, S.Sos., Drs. Suseno Kardigantara, MM. Par., and Syarief Hidayat

VENUE : Kagum Group Hotel Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll

TRAINING DURATION : 4 days

TRAINING TIME :

Januari 2024Februari 2024Maret 2024April 2024
2 – 5 Januari 20245 – 8 Februari 20244 – 7 Maret 20241 – 4 April 2024
8 – 11 Januari 202412 – 15 Februari 202412 – 15 Maret 202422 – 25 April 2024
15 – 18 Januari 202419 – 22 Februari 202418 – 21 Maret 202429 April – 2 Mei 2024
22 – 25 Januari 202426 – 29 Februari 202425 – 28 Maret 2024
29 Jan – 1 Feb 2024
Mei 2024Juni 2024Juli 2024Agustus 2024
6 – 9 Mei 20243 – 6 Juni 20241 – 4 Juli 20245 – 8 Agustus 2024
13 – 16 Mei 202410 – 13 Juni 20248 – 11 Juli 202412 – 15 Agustus 2024
20 – 23 Mei 202419 – 22 Juni 202415 – 18 Juli 202419 – 22 Agustus 2024
27 – 30 Mei 202424 – 27 Juni 202422 – 25 Juli 202426 – 29 Agustus 2024
29 Juli – 1 Agustus 2024
September 2024Oktober 2024November 2024Desember 2024
2 – 5 September 20241 – 4 Oktober 20244 – 7 November 20242 – 5 Desember 2024
9 – 12 September 20247 – 10 Oktober 202411 – 14 November 20249 – 12 Desember 2024
16 – 19 September 202414 – 17 Oktober 202418 – 21 November 202416 – 19 Desember 2024
23 – 26 September 202421 – 24 Oktober 202425 – 28 November 2024
28 – 31 Oktober 2024

INVESTMENT PRICE/PERSON :
1. Rp. 8.500.000/person (full fare) or
2. Rp. 8.250.000/person (early bird, payment 1 week before training) or
3. Rp. 7.950.000/person (if there are 3 persons or more from the same company)

FACILITIES FOR PARTICIPANTS :
1. Training Module
2. Flashdisk contains training material
3. Certificate
4. Stationeries : NoteBook and Ballpoint
5. T-Shirt
6. Backpack
7. Training Photo
8. Training room with full AC facilities
9. Lunch and twice coffeebreak every day of training
10. Qualified Instructor
11. Practice session