Training syllabus
ITIL FOUNDATION
DESCRIPTION
ITIL certifications are recognized internationally across industries and regardless of the size of the organization. The three-day intensive course provides delegates with comprehensive training to prepare them for the ITIL examination (based on “The ITIL Foundation Certificate in IT Service Management Syllabus,” latest edition). It will enable delegates to:
- Understand all the elements of the ITIL syllabus
- Understand the specific examination language
- Learn strategies and techniques for mastering the examination
TRAINING MATERIAL OUTLINE:
- Introduction to ITIL
- Definition of Service Management
- Service Management Technology
- Overview of the Service Lifecycle
- ITIL Library
- Functions and Processes
- ITIL Service Lifecycle
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement (CSI)
RECOMMENDATION FOR PARTICIPANT: Participant must bring Laptop for practice sessions
VENUE : Kagum Group Hotel Bandung (Golden Flower, Banana Inn, Serela, Gino Feruci), Amaroossa Hotel, Noor Hotel, Grand Setiabudi Hotel, dll
TRAINING DURATION : 3 days
TRAINING TIME :
| Januari 2026 | Februari 2026 | Maret 2026 | April 2026 |
| 5 - 7 Januari 2026 | 2 - 4 Februari 2026 | 2 - 4 Maret 2026 | 6 - 8 April 2026 |
| 12 - 14 Januari 2026 | 9 - 11 Februari 2026 | 9 - 11 Maret 2026 | 13 - 15 April 2026 |
| 19 - 21 Januari 2026 | 18 - 20 Februari 2026 | 26 - 28 Maret 2026 | 20 - 22 April 2026 |
| 26 - 28 Januari 2026 | 23 - 25 Februari 2026 | 30 Mar – 1 Apr 2026 | 27 - 29 April 2026 |
| Mei 2026 | Juni 2026 | Juli 2026 | Agustus 2026 |
| 4 - 6 Mei 2026 | 2 - 4 Juni 2026 | 1 - 3 Juli 2026 | 3 - 5 Agustus 2026 |
| 11 - 13 Mei 2026 | 8 - 10 Juni 2026 | 6 - 8 Juli 2026 | 10 - 12 Agustus 2026 |
| 18 - 20 Mei 2026 | 17 - 19 Juni 2026 | 13 - 15 Juli 2026 | 19 - 21 Agustus 2026 |
| 22 - 24 Juni 2026 | 20 - 22 Juli 2026 | 26 - 28 Agustus 2026 | |
| 27 - 29 Juli 2026 | |||
| September 2026 | Oktober 2026 | November 2026 | Desember 2026 |
| 1 - 3 September 2026 | 5 - 7 Oktober 2026 | 2 - 4 November 2026 | 1 - 3 Desember 2026 |
| 7 - 9 September 2026 | 12 - 14 Oktober 2026 | 9 - 11 November 2026 | 7 - 9 Desember 2026 |
| 14 - 16 September 2026 | 19 - 21 Oktober 2026 | 16 - 18 November 2026 | 14 - 16 Desember 2026 |
| 21 - 23 September 2026 | 26 - 28 Oktober 2026 | 23 - 25 November 2026 | 21 - 23 Desember 2026 |
| 28 - 30 September 2026 | 28 - 30 Desember 2026 |
INVESTATION PRICE/PERSON :
- Rp. 6.500.000/peserta (bayar penuh) atau
- Rp. 6.250.000/peserta (early bird, yang membayar 1 minggu sebelum training) atau
- Rp. 5.950.000/peserta (peserta bergroup yang terdiri dari 3 peserta atau lebih dari 1 perusahaan yang sama)
FACILITIES FOR PARTICIPANTS:
- Modul Pelatihan
- Sertifikat Pelatihan/Attendance
- Instruktur Qualified
- Notebook & Ballpoint
- T-Shirt
- Goody Bag
- Dokumentasi Pelatihan
- Ruang Pelatihan (Full AC & Multimedia)
- Makan Siang & 2x Coffee Break
